Contact Us:                                   leah.frost@partyfavoursonline.com.au                          

PO Box 99

Bargo, NSW 2574, Australia

ph. 0413 942 243

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The new generation in Children's Party Favour Bags. 
for active, inquisitive, creative and expressive kids

FAQ's 

Can I choose the colours and styles of the contents of my party bags?

You sure can!

There are some colour and style options available during checkout but if that isn't enough for you please contact us by e-mail at leah.frost@partyfavoursonline.com.au and we will fill your order

exactly how you like it.

Can I customise my own Party Favour Bag?

Of course you can!  All of the fantastic toys available in our Themed Party Favour Bags and a few more, can be found for individual sale in our store. 

How long will it take to receive my order?

Orders will be dispatched by the next business day.

Shipping times are estimated at between 3-7 business days depending on your location within Australia.

Can I choose to have my order sent express?

Sure.  Just select the express post option at checkout. 

Can I find you on Social Media?

Yes we are on Facebook and Instagram.  Come and join our community with a focus on swapping out food based rewards for activity based and inclusive rewards.  We explore new party themes each week, look at healthy party food options, games and more.  You can also watch some of our great toys in action on our Youtube channel.

Policies and Terms

Customer Service Policy

Rewarding Goodies is committed to providing exceptional customer service and quality products. 

 

We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you prior to or normal dispatch time frame to arrange an agreeable alternative item, a backorder or a full refund. 

All correspondance will be answered by the next business day and all orders received before midday on an ordinary business day will be dispatched on the same day or by the next ordinary business day for orders on any other day.

Shipping and Delivery Policy

Rewarding Goodies delivers products Australia wide using Australia post or Officeworks Mailman.

Orders received before midday on an ordinary business day will be dispatched on the next day or by the next ordinary business day for orders on any other day.  Shipping times are estimated at between 3-7 business days depending on your location within Australia.  

Shipping Destinations:

Rewarding Goodies ships goods Australia wide, however at this time we do NOT accept international orders through our website, please contact us on +61 474 314 321 to enquire about a special order.

Refund Policy

 Please choose carefully.  We do not normally give refunds if you simply change your mind or make a wrong decision.  You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t perform as advertised.

Security Policy

When purchasing from Rewarding Goodies  your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact Leah leah.frost@partyfavoursonline.com.au

Privacy Policy

Rewarding Goodies is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that's all. Rewarding Goodies uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Rewarding Goodies only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.